Multiple Profiles
GUI Dashboard
Packages & Guides
Early access
Status Updates
Ayrshare Status Update
Ayrshare System Status
Status: Closed
Date: 11/18/2021
Update: 12/17/2021
Issue: Instagram and Facebook are having issues processing images for some accounts. Only a few accounts are affected, but those that are have issue posting the media.
Facebook and Instagram were unable to process media from approximately 12:00 PM EST until 12:20 PM EST, and posts sent during this period were often failing.
Analysis:
A work-around was implemented to correct the issue with New Page Experience posting.
The issue may be due to Facebook's New Page Experience for users that upgraded. A temporary fix is switching back to the classic Page view:
- 1.Open your new page.
- 2.In the menu besides Edit Page, click the three dots and select Switch to Classic Pages.
- 3.Follow the flow, then select Continue.
- 4.Your page will be switched back to classic view.
Status: Closed
Date: 10/4/2021
Issue: Facebook's and Instagram's API are experiencing issues and some posts are failing. We have reached out to FB to resolve.
Analysis: The issue is a system wide outage for Facebook. https://twitter.com/search?q=%22Instagram%20and%20Facebook%22&src=trend_click&vertical=trends
Update: Facebook and Instagram fixed their DNS issues, so API connectivity has returned.
Status: Closed
Date: 9/2/2021
Issue: Posting media to Instagram via the API.
Analysis: Instagram is having processing issues with the API for both images and videos.
Update: Instagram seems to have stabilized the issue. We are continuing to monitor to see if the failure reoccurs.
Last modified 1mo ago
Copy link