Status Updates
Ayrshare Status Update

Ayrshare System Status

Please follow us on Twitter @ayrshare for the latest updates and alerts.

Status: Closed

Date: 8/18/2022
Issue: Instagram has some issues posting videos and the problem seems to be on Instagram's side. We are currently investigating with Meta. Image posting is not affected.
Update: Meta has acknowledged the issue and are working on a fix: https://metastatus.com/graph-api​
Update: Meta has resolved the issue.

Status: Closed

Date: 7/10/2022
Issue: Some Instagram posts are failing. This has been reported to Facebook (Instagram) and is affecting several 3rd party platforms. Facebook is looking into the issue.
If you receive error code 258 this is likely the issue.
Update 7/13/22: The Facebook engineering team has been assigned to correct the issue.
Update 7/24/22: The Facebook Engineering team is still investigating, but we have implemented a work around that alleviates the issue. If you do experience a problem, please contact us for assistance.

Status: Closed

Date: 6/1/2022
Issue: Facebook is intermittently experiencing problems posting videos to Pages. The Facebook team is currently investigating.
Update: Facebook has resolved the issue.

Status: Closed

Date: 4/25/2022
Issue: TikTok's API is experiencing an outage, preventing new video uploads. We are monitoring the issue with TikTok.
Update: The issues has been resolved by TikTok

Status: Closed

Date: 3/31/2022
Issue: Instagram is having issues posting videos. You have have a timeout error when trying to send videos to Instagram.
The issue is affecting all Instagram API users and has been reported to Facebook. We are monitoring the situation and will update the page on the latest status.
Update 1: The Instagram team has resolved the issue with posting videos as of 4/1/2022, and no, not an April's Fool joke.

Status: Closed

Date: 3/14/2022
Issue: Instagram is having issues processing posts. At this time your Instagram posts with images or videos are likely to be unsuccessful.
We are working with Instagram on the issues and will update you with the latest information.
Update 1: Instagram seems to have resolved the issues and posts are now successful.

Status: Closed

Date: 2/5/2022
Issue: Some users are seeing failures when posting images to Instagram. Instagram is currently experiencing issues with their API, which is affecting many of their partners.
Update 1: Instagram has a major disruption and is working on the issue.
Update 2: The Instagram disruption has stabilized. If you continue to see issue posting, please let us know.

Status: Closed

Date: 1/31/2022
Update: 2/2/2022
Issue: We have experiencing intermittent issues posting with Twitter and are investigating the problem.
Update: The issue is resolved. If you're still having issues, please unlink and relink your Twitter connection.

Status: Closed

Date: 11/18/2021
Update: 12/17/2021
Issue: Instagram and Facebook are having issues processing images for some accounts. Only a few accounts are affected, but those that are have issue posting the media.
Facebook and Instagram were unable to process media from approximately 12:00 PM EST until 12:20 PM EST, and posts sent during this period were often failing.
Analysis:
A work-around was implemented to correct the issue with New Page Experience posting.
The issue has been reported to Facebook by several companies and they are investigating.
The issue may be due to Facebook's New Page Experience for users that upgraded. A temporary fix is switching back to the classic Page view:
  1. 1.
    Open your new page.
  2. 2.
    In the menu besides Edit Page, click the three dots and select Switch to Classic Pages.
  3. 3.
    Follow the flow, then select Continue.
  4. 4.
    Your page will be switched back to classic view.

Status: Closed

Date: 10/4/2021
Issue: Facebook's and Instagram's API are experiencing issues and some posts are failing. We have reached out to FB to resolve.
Analysis: The issue is a system wide outage for Facebook. https://twitter.com/search?q=%22Instagram%20and%20Facebook%22&src=trend_click&vertical=trends​
Update: Facebook and Instagram fixed their DNS issues, so API connectivity has returned.
​

Status: Closed

Date: 9/2/2021
Issue: Posting media to Instagram via the API.
Analysis: Instagram is having processing issues with the API for both images and videos.
Update: Instagram seems to have stabilized the issue. We are continuing to monitor to see if the failure reoccurs.
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