Status Updates
Ayrshare Status Update

Ayrshare System Status

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Status: Closed

Date: 11/18/2021
Update: 12/17/2021
Issue: Instagram and Facebook are having issues processing images for some accounts. Only a few accounts are affected, but those that are have issue posting the media.
Facebook and Instagram were unable to process media from approximately 12:00 PM EST until 12:20 PM EST, and posts sent during this period were often failing.
Analysis:
A work-around was implemented to correct the issue with New Page Experience posting.
The issue has been reported to Facebook by several companies and they are investigating.
The issue may be due to Facebook's New Page Experience for users that upgraded. A temporary fix is switching back to the classic Page view:
  1. 1.
    Open your new page.
  2. 2.
    In the menu besides Edit Page, click the three dots and select Switch to Classic Pages.
  3. 3.
    Follow the flow, then select Continue.
  4. 4.
    Your page will be switched back to classic view.

Status: Closed

Date: 10/4/2021
Issue: Facebook's and Instagram's API are experiencing issues and some posts are failing. We have reached out to FB to resolve.
Analysis: The issue is a system wide outage for Facebook. https://twitter.com/search?q=%22Instagram%20and%20Facebook%22&src=trend_click&vertical=trends​
Update: Facebook and Instagram fixed their DNS issues, so API connectivity has returned.

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Status: Closed

Date: 9/2/2021
Issue: Posting media to Instagram via the API.
Analysis: Instagram is having processing issues with the API for both images and videos.
Update: Instagram seems to have stabilized the issue. We are continuing to monitor to see if the failure reoccurs.
Last modified 1mo ago